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Preface
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By choosing a Virtual Private Server System from RSH Web Services,
you have chosen the fastest, most powerful, and best-supported Internet server
technology available. We thank you for making this choice, and look forward to
serving your Internet server needs well into the future.
About
This Guide
This guide is your key to unlocking the power of your Virtual Private Server. It covers
the basic functions of your Virtual Private Server system, and will point you in the
right direction when you’re ready for more advanced system use. It includes
tutorials to help get you started, and also serves as a handy reference for
future use.
Whether you read this guide straight through or just go to the particular
section that interests you, we recommend that you read at least the first
chapter to familiarize yourself with your Virtual Private Server before you start using
the system.
New terms are defined in the Terms and Definitions sections. If you can’t find a
definition in the Terms and Definitions section of the chapter you’re in, check
the glossary at the end of this guide.
Conventions Used in This Guide
The following conventions are used throughout this guide:
Blue is used in examples to indicate user input.
The use of certain keys on your keyboard are indicated in Italic with an initial
capital letter.
For example, when you see Enter, it means to press the “Enter” key on your
keyboard. Ctrl+X would mean that you should hold down the “Ctrl” key while
pressing the “X” key. Ctrl+X, Y means hold down the “Ctrl” key while pressing
the “X,” key, then release both keys and press the “Y” key.
Entering Commands
Throughout this guide, we have indicated many commands like this:
mkdir dirname
This example shows the use of the mkdir command to create a directory. Whenever
you are required to enter commands into your Virtual Private Server, the input is
denoted by blue type. The input itself should be typed exactly as shown.
Dirname is shown in italics to indicate that
you should replace dirname with the actual name of the directory that you wish
to create.
Unlike some operating systems, such as DOS and Windows, UNIX commands (the
commands your Virtual Private Server responds to) are case sensitive. Therefore, the
words “MORE,” “more,” and “More” are three very different instructions, and your
Virtual Private Server will act differently depending on which word you type.
How to
Get Help
There are many ways to get help with your Virtual Private Server. We have attempted to
provide all the relevant information we can within this guide and within our
site, with links or references to additional resources. Please note, however,
that our documentation may be limited with respect to outside products and
services.
The Online User's Guide is the most up-to-date resource
available for your Virtual Private Server.
Before contacting our Technical Support staff, we suggest
you visit the F.A.Q. pages, located at the following URL:
http://vps.rshweb.com/faq/
The F.A.Q. pages include our customers` most frequently asked questions, and may
help you find the answer you're looking for.
If, after checking the F.A.Q. pages, you still require assistance, please
contact our Technical Support staff by filling out the online form at the
following URL:
http://vps.rshweb.com/contact/
Be sure to include as much relevant information as possible, including your
domain name. Our Technical Support staff will respond to your inquiry as quickly
as possible.
Our Technical Support team that can help you with any questions you may have
about your Virtual Private Servers features and services. Please note, however, that
questions relating specifically to outside products and services should be
directed to the providers of those services.
Comments and Questions
We are constantly working to improve this guide, and we welcome your feedback
and input. If you have any ideas or suggestions, or notice errors in this guide,
please let us know.
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